Our Policies and Procedures

Social Media Zero Tolerance Policy

At Drs Reddy & Nunn and Humber Primary Care, we are committed to maintaining a safe, respectful, and professional environment for both our patients and staff – both in person and online.

To support this, we have a Zero Tolerance Policy regarding inappropriate use of social media.

What This Means:

Any abusive, offensive, or derogatory posts directed at our staff or practice on social media platforms may be considered a breach of the doctor-patient relationship.
In serious cases, this could result in removal from our practice list.

Why This Matters:

Negative or harmful online comments can cause significant distress to our team and other patients.
They can also create an atmosphere of fear or mistrust, potentially discouraging people from seeking the care they need.

We ask all patients to engage with us respectfully – whether in person, over the phone, or online.

Before posting on social media, please take a moment to consider the impact of your words.

If you have a concern, we encourage you to contact the practice directly so we can address it appropriately and supportively.